Episode 10: They Don’t Care How Much You Know, Until They Know How Much You Care
In this heart-centered and wisdom-packed episode of The Growth Mindset Podcast, hosts Rick Riddle and Adam Crosley sit down with none other than Alexander Arcelay, Branch Manager at Crown Home Mortgage. With over two decades of experience as a Licensed Mortgage Loan Originator, Alex brings a masterful understanding of mortgage programs and a deep passion for helping people turn their real estate dreams into reality.
From first-time homebuyers to seasoned investors, Alex has helped countless families find the right financing options through responsiveness, integrity, and tireless service. In this episode, you'll discover why empathy and trust aren't just buzzwords in mortgage lending—they’re the foundation of long-term client success.
🌟 Alex shares:
- How he’s helped clients navigate complex financing for everything from starter homes to vacation getaways
- The importance of putting people before process
- Why consistent service and clear communication win every time
- Tips for building lasting relationships in a transactional world
- His personal journey balancing career, family, and giving back as a coach and community leader
🎧 Whether you're a loan officer, real estate agent, or simply want to learn from one of the most respected names in the industry—this episode is packed with relatable stories, tactical advice, and inspiring takeaways.
👉 Connect with our Guest at: https://aarcelay.crownhm.com
Company Name: Crown Home Mortgage
Hosts: Rick Riddle & Adam Crosley
Podcast Name: The Growth Mindset Podcast
Podcast Description: Welcome to The Growth Mindset, the ultimate podcast for real estate and mortgage professionals looking to elevate their careers. Dive into entrepreneurial and sales-driven strategies designed to fuel your growth and success. Each episode features candid interviews with top producers who share the secrets, tactics, and mindsets that set them apart in a competitive industry. Whether you're a seasoned pro or just starting out, The Growth Mindset offers actionable insights to help you thrive and unlock your full potential.
Podcast URL: https://thegrowthmindsetpodcast.com/
Sponsor Name: Crown Home Mortgage
Sponsor URL: https://www.crownhm.com/
NMLS Numbers: NMLS #112608
Licensing Information: Equal Housing Lender. NMLS #112608. www.nmlsconsumeraccess.com Equal Housing Opportunity.
Contact Number: 973-479-4682
YouTube Link: https://www.youtube.com/channel/UCr3UxjK5wvpgQwFjN_xwgEA
Hashtags:
#HomeOwnership #MortgageTips #RealEstateInvesting #FinancialFreedom #VAHomeLoan #ReverseMortgage #FirstTimeHomeBuyer #HomeLoanHelp #MortgageAdvisor #RealEstateEducation #InvestmentProperty #BuyingAHome #SellingAHome #PropertyInvestment #AgingInPlace #RetirementPlanning #VeteranHomeLoans #HomeFinancing #HomeEquity
Disclaimer:
The information is intended to be viewed for informational purposes only. The content contained herein is not guaranteed or endorsed by the company, or any company mentioned, nor is this content meant to be an offer of credit. The information contained in this video may not be wholly or at all applicable to every situation or jurisdiction. You are strongly encouraged to consult your professional mortgage advisor before acting upon any information in this video. The information provided is for use as a training tool only. The information is not intended, nor should it be relied upon for any other purpose.
